Point of Sale

Purpose

To ensure secure, traceable, and compliant transaction processing while preventing theft, fraud, and unauthorized refunds.

Role

Budtender
Shift Lead
General Manager

Timing

  • Every transaction
  • Mid-shift drops
  • End-of-shift reconciliation
  • Refunds, voids, exchanges
  • During audits
  • Steps

  • All transactions must be processed through the POS.
  • Only approved payment methods may be used.
  • Refunds and voids require management authorization.
  • End-of-day transaction reports must be reviewed by management.
  • Irregularities must be documented immediately using an incident report.
  • Equipment

  • POS terminal
  • Cash drawer & drop safe
  • Receipt printer
  • Secure cashless terminal
  • Daily transaction report
  • Incident forms
  • Tip

    Run a mid-shift transaction review on high-volume days to catch refund abuse early.