Cash Management

Purpose

To track and manage all cash handling procedures, ensuring accuracy, accountability, and security. Proper cash handling protects both staff and the business from theft, discrepancies, and compliance issues.

Role

Budtender
Shift Lead
General Manager

Timing

 Beginning and end of each shift, during mid-shift drops, and as needed throughout the day

Steps

  1. At the beginning of each shift, the assigned employee retrieves their cash drawer from the safe or secured location. The drawer is counted in front of a manager and the amount is logged on the shift start sheet. The employee initials next to their count.
  2. During the shift, employees must not mix personal funds with the drawer. All transactions are to be completed using the drawer provided.
  3. Employees are responsible for maintaining accurate change levels throughout their shift. If change is needed, notify the manager and request a change payout from the safe.
  4. When the drawer exceeds the maximum allowed amount, a cash drop must be performed. This is done by removing the overage, placing it into a drop envelope, and filling out a drop slip. The envelope must be signed, sealed, and dropped into the safe immediately.
  5. At the end of the shift, the employee counts the drawer in front of the manager. Overages or shortages must be documented and signed by both parties. The drawer count is recorded on the shift end sheet.
  6. Tips must be recorded separately and declared according to store policy. Tip jars should be emptied at the end of each shift and distributed as designated.
  7. Safe counts should be performed by management at the start and end of each business day. These counts must be logged, signed, and stored securely.
  8. All payouts, including vendor payments or reimbursements, must be accompanied by a receipt. A payout slip must be completed and placed in the drawer envelope or safe with the funds removed.
  9. Any significant discrepancies must be reported to the General Manager immediately. Further investigation or disciplinary action may follow based on the store’s incident policy.

Equipment

  • Cash drawers
  • Drop envelopes
  • Payout and drop slips
  • Safe or lockbox
    Cash handling log sheets
    Calculator

Tip

 Always count money in pairs when possible. Having two people present reduces the risk of theft or error and adds a layer of accountability for both staff and management.