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Web Portal

Section 6: Navigating The Web Portal

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Introduction

The CloudBox web app is your all-in-one control center for managing inventory, monitoring automations, and customizing alerts across your operation. Whether you’re overseeing a single facility or multiple locations, the web platform provides full visibility and real-time control over your entire inventory network.

Step-by-Step Tutorial

Dashboard Overview:

The Dashboard gives you a high-level overview of your organization’s inventory performance.

  • View your KPIs (Key Performance Indicators) to monitor inventory movement, cycle count efficiency, or variance. (KPIs explained at the bottom)
  • Click on any KPI card to explore deeper insights and trend data.
  • For more detailed information about each KPI, refer to the text guide located below this tutorial video.

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Reports Tab

The Reports tab lets you track and analyze your inventory performance over time.

  • Switch between SKUs to see historical data trends by date and location.
  • Toggle between unit mode and weight mode to view inventory changes in your preferred format.
  • Export reports by custom date range for internal records or auditing.

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Containers Tab

The Containers section lists all active CloudBox smart containers currently set up in your system.From here, you can:

  • Set alerts for any container:
    • Weight Threshold Alerts: Trigger when a container’s weight goes above or below preset values.
    • Unit Threshold Alerts: Trigger when container quantities in unit mode cross your defined thresholds.
    • Unit Deviation Alerts: Notify you when an incorrect SKU is detected in a container.
  • Group containers by SKU name to simplify tracking products stored across multiple containers.
  • View or edit container details directly within the list.

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Inventory Tab

The Inventory tab displays all your SKUs and associated data.

  • Upload SKU Data:
    • Click Upload SKU Data to import your full product list.
    • You can use the provided CloudBox CSV template, which includes columns for Category, Name, Tracking ID, Unit Weight, Expiration Date, and Description.
    • Only the Name field is required; all others are optional.
    • If your inventory list is already exported from your Point of Sale or Metrc/BioTrack, simply drag and drop it into CloudBox.
  • Mapping Your Columns:
    • If you used the CloudBox template, the system automatically maps your columns.
    • For other CSVs, you’ll manually align CloudBox’s columns with your own (e.g., Name → Product Name, Tracking ID → MetrcID/BioTrackID, etc.).
  • Edit SKUs Manually: Update SKU details, unit weights, or descriptions as needed.
  • Export Data: Download SKU or container data at any time.
  • Run Cycle Count Reconciliation:
    • Compare CloudBox inventory with your Point of Sale or Metrc/BioTrack data to find discrepancies.
    • Upload your exported inventory list, and CloudBox will automatically map the columns (if template-based).
    • Set a discrepancy tolerance threshold, for example, 10% to avoid flagging small variances (e.g., 20 units ± 2).
    • Review results, reconcile discrepancies, or export reports for recordkeeping.

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Alerts Tab

The Alerts tab consolidates all triggered notifications from your containers. You can also manually add new alerts here. There are two main alert types:

  • Threshold Alerts: Based on weight or unit limits.
  • Deviation Alerts: Triggered when incorrect SKUs or unexpected inventory appear in a container.

This feature ensures you’re always aware of potential discrepancies or operational issues in real time.

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Rooms Tab

The Rooms tab helps you visualize and track where your inventory is stored throughout your facility.

  • Think of Location as your overall site (e.g., John Smith’s Grocery Store).
  • Think of Placement as the specific area within that location (e.g., Storage Room A, Front Retail, Vault, or Rack B in Warehouse).
  • Rooms let you map inventory flow and automate tracking at both the location and placement level, giving you total visibility across your supply chain.

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Users Tab

The Users tab allows you to manage team access and permissions.

  • Create Roles: Assign roles such as Administrator, Manager, or Employee.
  • Set Permissions: Grant or restrict access to specific modules or functions.‍
  • Invite Users: Send invitations to team members to join CloudBox using the roles you’ve defined.
    Depending on your subscription plan, you may be limited in how many users you can invite.

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KPI Cards Explained:
  • Turn Over Rate: This shows how your inventory performs relative to its normal patterns. Higher rates mean SKUs are being updated as expected. Lower rates may indicate operational issues or changes in demand.
  • Low Stock Alerts: Intelligently identifies SKUs that are unusually low based on their historical patterns. This dynamic approach prevents false alerts for SKUs that naturally maintain lower stock levels.
  • Overstock Alerts: Identifies SKUs that are overstocked relative to their typical levels. This helps optimize storage and identify slow-moving inventory that may need attention.
  • Dead Stock: Dynamically identifies stagnant inventory based on each SKU's normal activity pattern. SKUs that typically move slowly won't be flagged unless they're unusually inactive.
  • Expired Items: Items past their expiration date that require immediate attention. These should be removed from active inventory and properly disposed of according to regulations.
  • Update Activity: Measures how well your team is maintaining inventory relative to normal patterns. Accounts for containers that naturally update at different frequencies.
  • Avg Days: Lower numbers indicate more frequent inventory updates. This helps identify if overall inventory management is slowing down.
  • Update Trend: Shows if inventory management activity is increasing or decreasing. Positive trends indicate improving operational efficiency.
  • Need Updates: Intelligently identifies containers that are overdue for updates based on their individual patterns. Prevents false alerts for containers that naturally update less frequently.
  • Stock Velocity: Indicates what portion of your inventory is actively moving. Higher percentages suggest good product diversity and sales distribution.
  • Inventory Health: Overall inventory health score. Higher percentages indicate most of your SKUs are at optimal levels with good turnover.

Helpful Tips & Tricks

  • Use groups and filters within the Containers and Inventory tabs to quickly find items by SKU, date, or room.
  • Schedule regular cycle count reconciliations to maintain clean, accurate data.
  • Set tolerances based on your company’s shrinkage or variance policy to reduce noise in alerts.
  • Use Rooms to automate reporting and isolate problem areas by location.
  • Regularly export reports and cycle counts for auditing, compliance, and historical trend tracking.
  • Assign user roles thoughtfully: administrators for full access, and restricted roles for operators or staff handling only specific areas.

Still Need Help?

If you are having trouble setting up your CloudBox Link please don't hesitate to email us at: support@cloudboxapp.com and a team member will assist you.

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