Returns API

Get access to your returns data through Cloudbox's v1 API.

Retrieving Returns

Sales returns / refunds with lines.

Use GET /api/v1/returns to page through every record in your organization, or GET /api/v1/returns/{id} to fetch a single record with its related data. The id is a UUID, and a 404 means it doesn't exist in your organization.

API Endpoint

GET
/api/v1/returns
GET
/api/v1/returns/{id}

Required Headers

Every request must include the following:

Header Key
Description
org-api-key
Your Organization API key. Contact Cloudbox Support For Access: support@cloudboxapp.com.
user-api-key
Your User API Key

Requests missing either header will return 401 Unauthorized

Example Request

bash curl -X GET "https://app.cloudboxapp.com/api/v1/returns?limit=100" \ -H "org-api-key: YOUR_ORG_API_KEY" \ -H "user-api-key: YOUR_USER_API_KEY" \ -H "Accept: application/json"

Response Schema

Column
Type
Description
id
string (uuid)
Unique ID
return_number
string, nullable
status
string
Filterable (exact)
sales_order_id
string (uuid), nullable
References SalesOrders. Filterable (exact)
customer_account_id
string (uuid), nullable
References CustomerAccounts. Filterable (exact)
shipment_id
string (uuid), nullable
References Shipments
reason
string, nullable
disposition
string, nullable
notes
string, nullable
return_date
string (YYYY-MM-DD), nullable
Sortable
refund_amount
number
refund_date
string (YYYY-MM-DD), nullable
integration_ref
string, nullable
created_at
string (ISO 8601)
Creation timestamp (UTC). Sortable
updated_at
string (ISO 8601)
Last update timestamp (UTC). Sortable
lines
array of objects
Detail endpoint only. Related records: id, line_number, sales_order_line_id, sku_id, quantity, weight, unit_price, amount, tax_amount, restock, restocked_at, reason

Filters

limitPage size (default 100, max 1000)
offsetNumber of records to skip (default 0)
sortOne of: return_date, created_at, updated_at
orderasc | desc
statusdraft | approved | received | closed | cancelled
sales_order_idReturns for this sales order
customer_account_idReturns for this customer
updated_sinceOnly records updated at or after this ISO 8601 timestamp
default sortcreated_at descending

Errors

Cloudbox uses standard HTTP status codes to indicate API success or failure:

  • 200–299 – Request succeeded
  • 400 – Bad request (missing parameters, invalid values)
  • 401 – Unauthorized (missing or invalid API keys)
  • 404 – Resource not found
  • 429 – Too many requests (rate limited)