Roots Dispensary, located in Belen, New Mexico, holds the distinction of being the first dispensary to sign a Letter of Intent (LOI) with CloudBox. The team at Roots recognized early on the importance of operational efficiency and compliance as the cannabis industry in New Mexico began to expand rapidly following legalization in 2022.

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Owned and operated by Sapphire Lopez, Roots Dispensary is known for its high customer volume and strong local following. As demand increased, the challenge of managing inventory through traditional spreadsheet methods became unsustainable. The manual approach was time-consuming, error-prone, and a drain on staff resources.

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CloudBox offered an elegant solution. By deploying its smart container system and integrating with BioTrack, CloudBox enabled Roots to transition from manual audits to real-time inventory management. The dispensary saw immediate improvements, particularly in the area of audits, which now took half the time they previously required. CloudBox’s smart containers allowed for seamless container swaps, eliminating the need for manual product counts.

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Roots Dispensary's early commitment to CloudBox not only validated the technology but also demonstrated its value in real-world, high-volume retail environments. The results speak for themselves: faster audits, reduced labor costs, improved compliance, and a more scalable inventory process.

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